Dear Valued Client,

I want to start off by thanking you for your years of loyalty to HamiltonPiano and my services as your Piano Technician. It has been my honor to serve you these last 15 years.

It is bittersweet for me to share with you that I have moved into a different industry. I accepted the position of President of a property management company here in town and have already transitioned into this role. As you may know, I have sought to keep up my piano tech work for you for as long as possible, but as demands of my new job have increased, I have needed to make a choice that was not easy, but that I believe will be the very best situation for you.

I am pleased to highly recommend to you another technician in the area that does very fine work and that I believe will take excellent care of you and your instrument. Matthew Smith, owner of The Piano Smith, is a native of Easley, SC, where he was highly involved in music extracurriculars and graduated with honors. In 2018, after a 15 year career in banking, Matt pursued his desire for piano tech work and completed the Piano Technology program at North Bennet Street School in Boston, MA. He was then selected to work at the Boston University Tanglewood Institute and the Interlochen Music Festival. Matt has also held positions at the Steinway Piano Gallery, Oklahoma State University, and Cleveland State University. He has also completed extra training in concert grand preparation, hammer replacement, and advanced rebuilding and voicing techniques through the University of Houston with Master Technician Corbin Sturch. He is currently serving as a Summer Staff Piano Technician at the highly-acclaimed Interlochen Center for the Arts Music Festival and working towards finishing his bachelor’s in Business and Leadership with a music minor (emphasis in Vocal Performance) from North Greenville University. In addition to being highly qualified, I believe Matt upholds the values that have been important to my work these past several years. He is a loving husband to Charity, proud father to Aiden, and he serves faithfully in the music ministry of his local church. He enjoys bringing music to our community, namely through his involvement with our own Greenville Chorale.

I have made arrangements for Matt to contact you when it is time for your instrument to be serviced, and I know he will be eager to help you enjoy your piano for years to come. If you would like to learn more about Matt or contact him directly, you can visit him online at PianoSmiths.com or send him an email at Matt@PianoSmiths.com.

In closing, I would like to express my deepest gratitude to you for your loyalty and friendship through the years. I will miss seeing you on a regular basis, but I do look forward to crossing paths with you around town.
Have a very blessed season.

Micah D. Hamilton